How we handle your account and payment information
Your account data — name, email, phone and payment details linked to DANA, OVO, GoPay or QRIS — is stored with encryption and accessed only by our support and payments teams when needed. When you request a withdrawal, we verify your identity by matching your payment
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method and account details before funds leave our system. We retain your account history for 36 months after closure to comply with payment processor requirements and local audit rules. We do not sell your data to third parties. Access to your information, corrections and deletion requests
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depend on local law; contact our support team to start that process.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.